Our Privacy Promise

We are committed to protecting your privacy during your visits to our website and at all times, and recognise our responsibility to retain your information with full security and confidentially.

Your privacy is safe with us.

We (Anpa Forward Ltd trading as Transpact.com) are registered in the UK with the UK's ICO (Information Commissioner's Office) with Registration Number: Z1956822, under the General Data Protection Regulation (GDPR) and Data Protection Act 2018, and act to protect your data. We are bound to and follow all UK privacy laws. Your primary contact in relation to data and information issues should be by email to GDPR@Transpact.com.

You can visit the general parts of our website without telling us who you are or revealing any information about yourself.
We primarily hold and process data from you due to legal obligation, in relation to the Money Laundering Regulations 2017, Proceeds of Crime Act 2002, Terrorism Act 2000, and similar legislation, including all updates and associated legislation and regulation.
In addition, we are required to hold and process data due to the Payment Services Regulations 2017.

Where we do not hold and process data for the above reasons, we do so in order to fulfil our contractual and pre-contractual legal obligations arising from the provision of our services to you and others, as set out on this website. We will also do so if we believe the use of your information as described is in the public interest, e.g. for the purpose of preventing or detecting crime, or we need to establish, exercise or defend our legal rights.

We necessarily collect personal information when you utilise Transpact to transact on our website. All such information is encrypted and stored safely. For details of how we process your personal information, please refer to our Terms and Conditions.

The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 states that when you enter a transaction with another party and funds that you provide are paid to the other party, we must supply your name (and occasionally other information) along with the payment to the bank (or payment service provider) of the other party to the transaction. We do not provide any more information than if you had paid that party directly from your own bank account directly to their bank account (in which case your bank would also necessarily release this information to the other party's bank or payment provider).

We may use the personal information you provide, or which we collect via this website, for the purpose of providing more relevant content to you, but in so doing we will not reveal any information about you to any third party.

You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process. You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
We will not share your information with any third parties for the purposes of direct marketing.
We use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
In some circumstances we are legally obliged to share information. For example under a court order. In any scenario, we’ll satisfy ourselves that we have a lawful basis on which to share the information and document our decision making and satisfy ourselves we have a legal basis on which to share the information.

We work to high standards when it comes to processing your personal information. If you have queries or concerns, please contact us at GDPR@Transpact.com and we’ll respond.
If you remain dissatisfied, you can make a complaint about the way we process your personal information to us.

We keep our privacy notice under regular review to make sure it is up to date and accurate.

Cookies

Cookies are small text files placed on your computer and are commonly used on the internet. We use them to:

  • collect anonymous information that will help us understand visitors' browsing habits on our website;
  • compile statistical reports on website activity, e.g. number of visitors and the pages they visit;
  • temporarily store any information which you may enter on our website;
  • remember information about you when you visit our site. We may need to do this to provide some of our services.

We use two types of cookie:

  • Session cookies - These are temporary and are deleted as soon as you close your browser.
  • Persistent cookies - These are stored on your computer until they expire or you remove them. For example, a persistent cookie may be used to remember that we have previously asked a visitor to complete an online survey. This would prevent you on the same computer being asked to complete the same survey every time you visit the site.

We do not use cookies to track your use of the internet after you leave our site, nor do we store any personal information in them that others could read and understand.

Managing cookies

You can usually configure your internet browser to warn you each time a new cookie is about to be stored on your computer so that you may make a decision whether to accept or reject it.

Please refer to your internet browser's help section for specific instructions.